Dis-Chem Pharmacies Retail Store Assistant Vacancies 2026
Dis-Chem Pharmacies has an employment opportunity for a Retail Store Assistant at its Zevenwacht Mall store in Kuils River, Western Cape. This permanent position is suited to a candidate with retail experience, good administrative skills and the ability to provide professional customer service in a busy pharmacy retail environment.
The successful applicant will help maintain the store’s operational standards while supporting customers, handling transactions, checking deliveries and completing important administrative tasks. Applicants should understand that this is not simply a general shop assistant role. The position includes responsibilities relating to cash control, stock management, customer queries and accurate recordkeeping.
About the Retail Store Assistant Position
The Retail Store Assistant will support the store’s daily operations and help ensure that established company policies and procedures are followed. The role involves working with customers and colleagues to maintain an organised, professional and customer-focused retail environment.
Dis-Chem is a recognised pharmacy retailer in South Africa, and working in one of its stores can provide exposure to structured retail operations. Candidates applying for this opportunity should be comfortable balancing customer service with administrative responsibilities.
The position is based at the Zevenwacht Mall store in Kuils River, Western Cape. Applicants should consider the location and ensure that they can travel to work reliably.
Minimum Requirements
Candidates must meet the essential requirements specified by the employer before applying.
Educational qualification
Applicants must have Grade 12 or Matric. Candidates should ensure that they can provide proof of their qualification when requested during the recruitment process.
Retail experience
Previous retail experience is essential. Applicants should be familiar with customer service, store procedures and the daily responsibilities associated with working in a retail environment.
Experience dealing with customer enquiries, processing transactions or supporting store administration may be useful for this position.
Computer skills
Applicants need basic computer skills, including the ability to work with Microsoft Word, Excel and Outlook. The advert also lists SAP among the required computer-related knowledge.
Candidates should be comfortable using computer systems to record information, check documents and complete administrative tasks accurately.
Duties and Responsibilities
The successful candidate will perform a variety of operational and administrative duties to support the store.
Customer service and communication
The Retail Store Assistant will establish professional relationships with customers and assist with enquiries. Customer complaints and compliments must be reported to management, while stock-related questions should be addressed or referred to the appropriate department.
Good communication is important because customers may need updates or assistance with products, transactions and other store matters.
Cash control and point-of-sale administration
The position includes responsibilities involving cash floats, shortages and overs at the point of sale. The employee may also handle refund and return transactions according to company procedures.
Accuracy and honesty are particularly important when working with money and transaction records. Candidates should be prepared to follow established controls and report discrepancies appropriately.
Stock and delivery administration
The successful applicant will help ensure that deliveries and invoices are checked and reviewed for accuracy. Returned goods and items requiring back-shopping must also be handled correctly.
Additional responsibilities include assisting the Receiving Manager with the preparation and recording of distribution centre claims. The employee will also help manage and control high-risk stock.
These duties require attention to detail, accurate documentation and the ability to follow store procedures consistently.
Reconciliation and documentation
The role includes preparing daily run reconciliations and helping arrange the change required by cashiers. Maintaining appropriate documentation for cash floats, petty cash and cash on hand is also part of the position.
Candidates should understand the importance of keeping records complete, accurate and properly organised.
Skills and Competencies
Dis-Chem identifies several competencies that are important for this position.
Customer relations: Applicants should be able to communicate professionally and maintain positive relationships with customers.
Teamwork: The successful candidate must cooperate with colleagues and relevant departments to support store operations.
Leadership and management skills: The role requires the ability to coordinate tasks, follow procedures and take responsibility for assigned duties.
Trustworthiness and honesty: Because the position involves cash handling, stock control and administrative records, integrity is essential.
Working under pressure: Retail stores can become busy, requiring employees to manage competing responsibilities while maintaining service standards.
Meeting deadlines: Daily reconciliations, delivery checks and administrative duties must be completed accurately and on time.
Employment Conditions
The employer specifies that applicants must be South African citizens. Candidates must also be prepared to undergo the required MIE, criminal and credit checks.
A driver’s licence and/or reliable transport is listed as a special condition of employment. Applicants should review this requirement carefully and ensure that their circumstances meet the employer’s stated conditions.
Successful candidates should be ready to work within company policies and comply with applicable employment and operational procedures.
Salary and Benefits
The vacancy offers a market-related salary. The advertised benefits include medical aid, a provident fund and a staff account.
The exact salary amount is not specified in the vacancy information, so applicants should not assume a particular monthly figure. Further details may be provided during the employer’s recruitment process.
How to Prepare Your Application
Before applying, prepare an up-to-date CV that clearly explains your education, retail experience, computer skills and previous responsibilities. Include accurate contact details and ensure that the information in your application matches your supporting documents.
Highlight experience that relates directly to the role, such as assisting customers, processing refunds, handling cash, checking stock, reviewing invoices, maintaining records or working with retail computer systems.
Read the employer’s requirements carefully and submit your application through the official recruitment portal. Provide truthful information and complete the requested fields accurately.
Candidates should also be cautious of anyone requesting payment in exchange for employment. Use the employer’s official recruitment channel and never provide sensitive financial information to an unverified person.
Important Information for Applicants
This permanent Retail Store Assistant opportunity is intended for candidates who meet the stated educational, retail experience and computer skills requirements. It may suit applicants who are comfortable with both customer-facing work and behind-the-scenes administration.
Because the role involves cash control, stock administration and daily reconciliation, candidates should demonstrate reliability, attention to detail and a professional attitude.
Applicants should check the official advert for the latest information before submitting their applications, as the employer controls the recruitment process and determines which candidates progress to the next stage.
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